Retrieve access to your
Have you lost access to your cryptocurrencies?
We help you recover them in a confidential, simple, secure, fast, and efficient manner.
Our commitment to you
Trust
A contract under French law drafted by a well respected French law firm to protect your interests.
Responsiveness
We make it a priority to always respond to an initial contact within 24 hours.
Security
We understand the immense value and sensitivity of your digital assets. That’s why we use highly rigorous security measures…
Who are we?
In 2017, a member of our family lost access to a cryptocurrency wallet after forgetting its password. Marie and Mathias, a financial engineer, worked to identify a local solution. After a lengthy technical investigation, access was restored.
This experience led to the creation of LEREUM RECOVERIES in 2024. We review lost-access cases involving cryptocurrency wallets, damaged storage devices and digital assets in estates.
Our IT specialists assess the available files, backups and information before proposing an intervention. Recovery depends on the evidence available and cannot be guaranteed.
Our work is governed by a service contract under French law, defining the scope, confidentiality and remuneration before the intervention.
How does it work?
- Describe your situation. Tell us which wallet or storage device is involved and what happened. Do not send passwords, private keys or recovery phrases.
- We review the available information. Our team contacts you within 24 hours to discuss possible next steps and the limits of an intervention.
- Agree on a written scope. The service contract defines the work, confidentiality and remuneration before the intervention.
Recovery depends on the files, backups and information available. It cannot be guaranteed.
Frequently asked questions
Which situations can you review?
Forgotten wallet passwords, damaged storage devices, deleted wallet files, incomplete backups and cryptocurrency access issues in estates. We assess each case individually.
Is recovery guaranteed?
No. Some situations cannot be resolved. We explain the technical possibilities and their limits before proposing work.
What should I send for the first contact?
The wallet name, the type of device, a description of the problem and the existence of any backups. Do not send a seed phrase, private key, password or sign-in code through this form.
How are fees agreed?
The remuneration and any success-based conditions are defined in the service contract before an intervention.
Can you assist with an estate?
We can review the technical access issues with the family and the notarial office. Our technical work complements the office’s legal checks.
Step 1
Contact us easily
You can reach out to us via the contact form, email, or phone.
Step 2
Quick response
Within 24 hours, our team will get in touch with you by email or phone, asking a series of technical and historical questions to ensure that:
- We can resolve your issue within a timeframe that suits you.
- The proposed legal framework and contract are acceptable to you.
Step 3
Signing the contract
We will draft a contract written by a well respected French law firm, in accordance with French law. This contract guarantees your absolute ownership of the data you entrust us with. You pay nothing until you regain access to your wallet.
Step 4
Sending your support
Send us your inaccessible cryptocurrency wallet support (hard drive, USB key, etc.).
Step 5
Personalized follow-up
Throughout the recovery process, our team will keep you informed of every step. We may also ask you for additional information if needed.
Step 6
Recovery and Closure
Once the recovery is successful, we return your recovered wallets to you. Our compensation, as agreed upon during the contract signing, concludes our mission.
FAQ
LEREUM RECOVERIES was founded in 2024, but our activity began in 2017, initially to repair a personal computer, then to assist friends and family. Along with success, it became clear that we needed to set up an ad hoc company in order to provide to notch professional services.
- Our fee structure is based on success only..
- The data recovery process at LEREUM RECOVERIES is strictly governed by a French law contract drafted by a reputable Paris-based law firm. This contract is signed before our team takes possession of your data storage device. There is no risk of your crypto “disappearing” by accident.
LEREUM RECOVERIES is a French law company with laboratories located in Paris and the surrounding region.
Our teams have encountered nearly every imaginable scenario of losing access to a crypto wallet. You should contact us if:
- You’ve forgotten part or all of your password
- You’ve inherited crypto and don’t know where to start
- You’ve damaged or lost your hardware wallet
- Your recovery seed phrase is incomplete or doesn’t work
- Your data is corrupted or you’ve lost data
- Your computer won’t start, your phone is damaged, and your crypto wallet is inaccessible
The easiest way is to fill out the contact form.
Email: contact@lereymrecoveries.com
We also have a 24/7 hotline: +33 7 68 26 28 87
Recover my access
Our team will contact you within 24 hours to review your request.
